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girdy
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repair time

Hi, just curious as to how long is reasonab under the current climate to wait for a repair to an external cable which has been cut through.

Thanksj, ohn

 

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spgray
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Re: repair time

when did you report it? you would have been given an engineer appointment.

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My Broadband Ping - spgray

girdy
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Re: repair time

I reported it yesterday morning 22 July 20, via a text message. The reply suggested to keep the message open for dialogue but I've not heard anything since.

Cheers

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spgray
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Re: repair time

sounds like your request hasn't been actioned yet, and the TXT will be in a queue.
you'd be quicker calling CS and reporting it.

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My Broadband Ping - spgray

girdy
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Re: repair time

Thanks for your help, much appreciate it.

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girdy
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Re: repair time

Contacted CS and have to wait a week for repair. Thanks for your help.

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