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Springy150
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engineer fixed sproblem but left his tool

Hi 

As post says an engineer came out fixed the internet but left one of his tools behind a 7/16 spanner the one used for making the connections on the box tight.

have tried contacting costumer service they were about as useless as a chocolate fire guard.

being a plumber i know how rubbing it is when you forget/lose your tools and some time it can become very expensive.

any ideas?

 

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Paul_DN
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Re: engineer fixed sproblem but left his tool

Hi Springy150,

 

Thank you for reaching back out to us, thank you for bringing this to our attention, I have managed to locate your account and have emailed the area manager to advise the tech he has left his spanner, either the tech or his manager will contact you ASAP.

 

Regards

 

Paul.