Virgin Media Community

[Grant76]

Hi, I need to move my hub and the lead is only 2 metres long, can you get a longer lead (coaxial). cheers Grant76

[spgray]

you will need to get an engineer out to move it, you can't change/replace/extende the cables yourself.
it will cost £99 for the visit.

[HowardML]

No you can't get a longer lead, if what you mean is go out and buy one. The coax lead VM use is extra screened and only VM can fit it to make sure that there is no noise entry into the system and that the power levels to your boxes are adjusted. £99 no-fault call out charge for the work. Ring VM on 150.0345 454 1111 to arrange.