Hello, good morning, just want to ask if the installation engineer lied to me when He installed my broadband. He said during installation that we dont have a cable outside of our property and Ha said that He can still connect me on that day but thru my neighbours box outside Her wall. The engineer said that its only temporary and virgin media knows about it and they will put my own line in a week or two. After almost a month, I phoned virgin media, and they said that there is nothing to be done because everything is running smoothly. But my concern is, the engineer told my neighbour that its only temporary and we will get our own line soon. Thank you so much in advance.