on 17-03-2023 13:10
Hi I am a new customer and I need to know when my broadband will be all set up, as at the moment the Internet is my lifeline and I can't be without it
on 17-03-2023 14:08
VM Install process is very unlikely to run to any kind of reliable or predictable schedule of dates.
If internet is important do not cancel the existing ISP arrangement until well after the VM Kit is installed and the cooling off period exceeded.
on 17-03-2023 14:24
You could try calling the pre-installs team on 0800 052 1734
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday