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andymcadam
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Message 11 of 15
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Re: Usage statement

The correct address is:

https://www.virginmedia.com/myusage

 

It's pretty simple though so don't get excited.

 

This sort of behaviour is typical of large IT organisation that have marketing departments that don't speak to the engineering teams on the web side. I work in big IT myself and it's normal unfortunately.

 

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Doodcom
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Message 12 of 15
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Re: Usage statement

thats useful thanks but they dont tell me how much i downloaded like they used to. my partners dad does though. its great broadband speeds but there customer service has always been shocking. yet again i need to phone them due to ANOTHER wrong bill!

if there was another isp with there speeds then id change in a heartbeat. just awful customer service.

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stabilo00
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Message 13 of 15
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Re: Usage statement

It told me I was in top 20% for watching films. Never watched a film on Virgin in my life lol
Doodcom
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Message 14 of 15
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Re: Usage statement

lol i think they just make stuff u.

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pcdave
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Message 15 of 15
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Re: Usage statement

I still get this utterly useless lsss email that’s always blank when you actually try look at it and login. Just keep showing how utterly inept as a company they are IMO.

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