Re: Tried to cancel extras but virgin not listening
Thanks for posting and apologies for the delayed reply.
We're not able to do package changes or cancellations via the forums I'm afraid. You'll need to either call the team on 150 // 0345 454 1111 options 1 and 4. Or alternatively, please send us a text on 07533051809 and we can assist further.
We can however help with any service issues, so for example the speeds of broadband, how are you testing, wired/wireless and what devices please?