I see that VM have installed the backbone infrastructure and all of the swept t to the properties on my street CF312PJ but I can't place an order yet. When will I be able to order services? customer support can't tell me
They are unlikely to tell you as its confidential - it would be helpful to their competitor suppliers. Are all the "tees" outside the houses in the pavement usually between 2 houses - ours has a small round black plastic cap. Are the street cabinets in place and do you know if they have been connected up ?
It depends how far they have progressed that installation. Could be weeks, months or longer. Someone else may know more
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Yes my original post stated that the swept t's are already done. I believe some of the streets have gone live but can't confirm this. It's just annoying as the engineers on the ground told us orders were going live from the 1st.
As an aside the go live date should be published as otherwise how are new customers going to know when they can order?