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S2EVY
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Reposition Exterior Wall Box

Going to need the exterior wall box moved, which department is best to deal with this? 

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newapollo
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Re: Reposition Exterior Wall Box

Hi @S2EVY 

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults

When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc

Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you

Dave

I don't work for Virgin Media.

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Roger_Gooner
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Re: Reposition Exterior Wall Box

This job will cost £25.

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