We moved into a new house in Dec. We aren’t Virgin customers but previous occupant was. We’ve had a new aerial put on the roof and new cabling. In the process of this the virgin wires in green tubing have been removed from where they went into a box on the front wall of the house. They're now just hanging around in the front garden and run across the garden then through the wall into the pavement. How do I get rid of them? Seems to be two wires, one is a coaxial one. Can I cut them? Will Virgin come and remove them?
The guys who did the new aerial took them out of the box. I’m sure they can easily be put back in the box but they’re not connected to anything internally. I don’t want them now or in future They’re not really buried either just under some gravel in an unsightly green tube that sticks out at either end.
They weren’t cowboys. They did run a new cable and everything has worked well for months. Nothing has been cut just unplugged. I’m just trying to understand if I’m stuck with this long green pipe on my property forever when I don’t require it? I wouldn’t mind if it had been installed well e.g. underground. But it hasn’t and is visible. If it was is as permanent as actual utilities surely it should have been installed in a better way?