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Fegsy200
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Removal of Virgin cable

Hi there. How can I arrange to have the green cable and box removed? Many thanks. 

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goslow
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Re: Removal of Virgin cable


@Fegsy200 wrote:

Hi there. How can I arrange to have the green cable and box removed? Many thanks. 


This question seems to have been asked many times over in recent months. Unfortunately VM does not seem to have any clear approach/policy.

Here is a recent example discussion

https://community.virginmedia.com/t5/QuickStart-set-up-and/Removing-External-Cables/td-p/4742641

The VM default position (as per T&Cs) is that they will not remove existing cabling.

Answers and outcomes have varied significantly on past topics. VM might take an interest and offer to tidy up an installation if it is a health and safety risk. Posting some photos of the problem, and what you would like done about it, might help with that if you think there is an issue in that regard.

If you are not a customer, and no longer want the cable/trunking on show, then the most pragmatic advice I have read IMO is here from one of the forum VIPs

https://community.virginmedia.com/t5/QuickStart-set-up-and/Removal-of-old-external-cabling-and-box/m...

Keeping the cabling (but tidying it up and improving its appearance) is a better bet IMO as it then gives you (or anyone else) the future option to move to VM if that was required.

If you decide to do any DIY modifications to the cabling, the VM connection may still be connected in the street cabinet and modifying the cabling could potentially, and adversely, affect other VM customers so keep this in mind before proceeding and do so at your own risk.