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Hdoub84
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Poor customer service

Why is it impossible to communicate with virgin media? I've tried every avenue and the only way to get anywhere seems to be clear my schedule for the day and wait on the phone for hours. I know there's a pandemic but other companies still seem to have ways of communicating with customers 😡

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spgray
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Re: Poor customer service

8am is often said to be the quietest time and calls are answered quickly at that time.

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My Broadband Ping - spgray

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Hdoub84
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Re: Poor customer service

Thanks for your reply, il give it a go. Not gonna get my hopes up tho 😕 

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