on 02-04-2020 16:51
My partner has cut external Virgin cable in garden ,there is access from back without having to come to the home.No Tv /phone or Wifi.
Is there any possibility of an engineer in next few weeks.?
May be a silly question I fear.
We do however feel silly enough.
Answered! Go to Answer
on 02-04-2020 16:52
Hi there
If you direct message me I can arrange a Visit for you.
Thanks
Please leave me some Kudos if i have been of useful assistance!
on 02-04-2020 16:55
Hi,
Please text 07533051809 advising what as happened and that you need a engineer and only external work is needed.
This a trial option we are doing to help customers to contact us with are call centers being closed.
Please be aware response time will not be as usual.
Thanks,
Jason
on 02-04-2020 16:52
Hi there
If you direct message me I can arrange a Visit for you.
Thanks
Please leave me some Kudos if i have been of useful assistance!
on 02-04-2020 16:53
Hi Paula
We still have engineers working and as your fault is a total loss and can be fixed from outside we can attend straight away usually.
Please text 07533051809 with the fault details and someone will be in touch to book you an engineer.
Thanks
Josh
on 02-04-2020 16:55
Hi,
Please text 07533051809 advising what as happened and that you need a engineer and only external work is needed.
This a trial option we are doing to help customers to contact us with are call centers being closed.
Please be aware response time will not be as usual.
Thanks,
Jason
on 02-04-2020 20:58
Hi Christy.
Is it possible to arrange an engineer to come and repair this cable?
Regards P Findlay.
G689EN
on 28-11-2020 17:29
HI Builders have cut an outside cable by accident how can I request an engineer visit, have been trying all day with no success.
on 29-11-2020 13:58