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PaulaFSilkspun
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Outside cable cut by accident

My partner has cut external Virgin cable in garden ,there is access from back without having to come to the home.No Tv /phone or Wifi.

Is there any possibility of an engineer in next few weeks.?

May be a silly question I fear.

We do however feel silly enough.

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Christy_D
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Re: Outside cable cut by accident

Hi there

If you direct message me I can arrange a Visit for you.

Thanks

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Josh_B1
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Re: Outside cable cut by accident

Hi Paula

We still have engineers working and as your fault is a total loss and can be fixed from outside we can attend straight away usually.

Please text 07533051809 with the fault details and someone will be in touch to book you an engineer.
Thanks

Josh


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Jason_P
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Re: Outside cable cut by accident

Hi,

Please text 07533051809 advising what as happened and that you need a engineer and only external work is needed.

This a trial option we are doing to help customers to contact us with are call centers being closed.

Please be aware response time will not be as usual.

Thanks,

Jason


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PaulaFSilkspun
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Re: Outside cable cut by accident

Hi Christy.

Is it possible to arrange an engineer to come and repair this cable?

Regards P Findlay.

G689EN

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sc181
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Re: Outside cable cut by accident

HI Builders have cut an outside cable by accident how can I request an engineer visit, have been trying all day with no success.

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spgray
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Re: Outside cable cut by accident

start your own thread, and don't reply to one with no activity since april

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My Broadband Ping - spgray

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