The cover of my outside cable box has disappeared and the cables are exposed. How do I get this replaced? An electrician i called said Virgin would replace it but none of the options when I call Virgin apply.
Help! Me too. I can’t get through to anyone at Virgin, the chatbot won’t deal with it and I don’t know what to do. Can someone at Virgin help please. The door on our box is hanging loose and all the cabling is exposed.