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Unlucky2k
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Outside box

We had a damp-proof course done and as Sky customers at the time we took down the Virgin box. The cables have been tucked away safe from the elements, but now that we have switched to Virgin I need advice to understand how to complete my first-time setup.

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campo7
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Helpful Answer

Re: Outside box

Hi

If you PM me some details I will take a look 

acc number, address please


Here to help! I'm a manager helping out whilst working from home. Find out more


Anonymous
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Message 3 of 10
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Re: Outside box

if the cable has been removed/modified it will need a engineer install
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campo7
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Re: Outside box

Hi

Do you require a technician?

 


Here to help! I'm a manager helping out whilst working from home. Find out more


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Unlucky2k
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Re: Outside box

I'm not sure - I did reply with a DM to your original reply though - did you not get that?
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Davo2001
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Re: Outside box

I have the same issue, can someone help please? 

 

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Zoie_P
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Re: Outside box

Hi Davo, can you please give me some more info on this are you a customer or are you a returning customer? Do you have a photo for reference?

thanks,

Zoie

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Davo2001
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Re: Outside box

Hi Zoie

I'm a current customer acc - [MOD EDIT: PERSONAL INFORMATION]

IMG_20200706_214530 (3).jpg

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Davo2001
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Re: Outside box

Apologies for posting personal account information, I thought I was replying directly to Zoie.

I assume someone can now arrange for an enginner to fit a new cover? 

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Zoie_P
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Re: Outside box

Hi Davo2001, 

Thank you for the photo and yeah I will pop you over a private message and I will get someone to get a cover for you 

Thanks

Zoie

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