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KeithAlleyne
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Outside Brown Virgin Media Box

Can i get help repairing my Virgin Media Brown Box please

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spgray
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Message 2 of 9
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Re: Outside Brown Virgin Media Box

quickest method is to call CS and report the issue.

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My Broadband Ping - spgray

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KeithAlleyne
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Re: Outside Brown Virgin Media Box

Thanks. Ive tried that but all lines are busy

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spgray
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Message 4 of 9
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Re: Outside Brown Virgin Media Box

as they say, keep trying.
you might get a response here, but could take 3-4 days.

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My Broadband Ping - spgray

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KeithAlleyne
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Message 5 of 9
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Re: Outside Brown Virgin Media Box

Thanks. I will keep trying, I can wait. My services at the moment are fine. Just worried about weather damage to the exposed wires.

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jbrennand
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Message 6 of 9
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Re: Outside Brown Virgin Media Box

Calling at 08.00 is the best time - most report getting straight through when calling in at that time.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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KeithAlleyne
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Re: Outside Brown Virgin Media Box

John

Many thanks for your advice

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parvu11
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Message 8 of 9
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Re: Outside Brown Virgin Media Box

Hi , the outdoor brown junction cable box is broken and various cables stick out which is a health hazard - can this please be replaced ?

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spgray
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Message 9 of 9
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Re: Outside Brown Virgin Media Box

have you read what was advised in this month old thread that you've bumped?

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My Broadband Ping - spgray

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