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Caius1989
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Omni box

I need to report a broken Omni-box (brown box) as it has been damaged and the wires are exposed.

I have put some tape on the side of the box as a temp solution for now.

I have tried to call VM repairs team but I keep getting a disconnected dial tone on my mobile. Hoping that I can get some help on here.

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Emma_C
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Re: Omni box

Hi Caius1989, 

Very sorry to hear that you're having some issues reporting a broken box, this isn't good. 

Can I ask if the box is on your property? 

If not then do you have the location and some further details so I can help from here? 

Thanks. 

Emma_C - Forum Team
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Caius1989
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Re: Omni box

The box is on the outside wall of my property.

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Emma_C
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Re: Omni box

Thanks. 

I'll pop you a personal message and we can arrange for this to be sorted. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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Emma_C
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Re: Omni box

Thanks for bringing this to our attention and letting me help. 

Do keep us updated once we've been out and got it fixed 🙂 

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Caius1989
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Re: Omni box

The engineer came around to fix the box.

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