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bertbalsdon
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No service

Had no services since early yesterday What is going on in the Plymouth area.

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newapollo
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Re: No service

Hi bertbalsdon,

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave

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bertbalsdon
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Re: No service

Have already done this been told it is an outage in area was told it would be fixed by 1400hrs today now they have said 1800hrs . Should really let people know what issue is especially as people are working from home in this current climate. 

 

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spgray
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Re: No service

not sure what difference it would make if you were told the issue or not.
clearly the issue is still ongoing and the first "estimated" fix time has slipped.

all you can do is keep an eye on the service status page.

the residential product has no SLAs that would align with "working from home".

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My Broadband Ping - spgray

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