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Newbie. More than one remote on 360 box

Philpc
Tuning in

II have just come over from sky q, on sky q I had one remote control paired with Bluetooth i.e. voice control and 3 more sky q remotes paired with IR, You have to press certain numbers to set up but it was easy. Can this be done on the media 360 box? I know the 360 has IR because we have a one for all working but would much prefer the virgin remotes they are smaller and neater. Thanks in advance.

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newapollo
Very Insightful Person
Very Insightful Person

Hi @Philpc 

Each 360 remote pairs 1 to 1 with the box, it does not use infra-red (IR). This means you can only use one remote with a box and not multiple.

You can use some third party remotes such as the OneForAll URC7125 - use the SimpleSet setup process and choose Ziggo manufacturer. There's also the OneForAll1240 - if you enter code 1582, It's not as expensive as the 7125 and has 4 selects for tv/sat/amp/dvd

Also the Logitech Harmony remote works.  You need to set them up as a "Ziggo Mediabox Next" 

Some TV's smart remotes also work with the 360 box. I have an LG and can set it up to control my 360.

Some TV's recognise the box as Virgin, with others you may need to search for Ziggo, or Ziggo Mediabox Next.

You can also control the 360 by using the Virgin TV Go app.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @Philpc 

Each 360 remote pairs 1 to 1 with the box, it does not use infra-red (IR). This means you can only use one remote with a box and not multiple.

You can use some third party remotes such as the OneForAll URC7125 - use the SimpleSet setup process and choose Ziggo manufacturer. There's also the OneForAll1240 - if you enter code 1582, It's not as expensive as the 7125 and has 4 selects for tv/sat/amp/dvd

Also the Logitech Harmony remote works.  You need to set them up as a "Ziggo Mediabox Next" 

Some TV's smart remotes also work with the 360 box. I have an LG and can set it up to control my 360.

Some TV's recognise the box as Virgin, with others you may need to search for Ziggo, or Ziggo Mediabox Next.

You can also control the 360 by using the Virgin TV Go app.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thank you newappolo. that's what we did we got 2 x 360 boxes and got 4 urc1240 working fine. 

newapollo
Very Insightful Person
Very Insightful Person

Hi again @Philpc 

Thanks for updating the thread, I'm pleased to see that the one for all remote does the job for you.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali