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New Customer Setup Issues

Islamna007
Joining in

I’m a new customer looking to go live on 20th June. However, when I try to create an online account (from email VM sent me) I get an error message. Been trying for 3 or 4 days any ideas how to resolve?

1 REPLY 1

Graham_A
Very Insightful Person
Very Insightful Person

You will need to wait for the installation to be completed and go live before you can set up the online account, despite what it may say in the email.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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