Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
311 Views
Message 1 of 3
Flag for a moderator

My super hub 3 has just died

Hi,

my superhub 3 has died no lights or anything are showing on the front. It’s plugged in and the power source is fine and switch on the back is in the on position.

thank you

0 Kudos
Reply
Highlighted
  • 173
  • 47
  • 55
Forum Team (Retired)
Forum Team (Retired)
300 Views
Message 2 of 3
Flag for a moderator

Re: My super hub 3 has just died

Hi 

 

Without sounding rude is it switched on at the mains?

Is the plug in an extension lead? 

If so is that switched on? 

 

Cheers

Paul

I am a Virgin Media field technician. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.

¤ Why not save yourself £50 by referring a friend to Virgin Media. For more info please DM me ¤


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
286 Views
Message 3 of 3
Flag for a moderator

Re: My super hub 3 has just died

Yes yes and yes, it’s plugged into the same extension as the tv which is working no problem. I have tried a different socket it’s still dead

0 Kudos
Reply