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carly101x
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My order is parked

Hi I just ordered a iPad and my order says parked what does this mean? I’m also a new customer to virgin 

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Emma_C
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Re: My order is parked

Hi Carly101x, 

Thank for your post and welcome to our community. 

Really sorry to hear that your order has been parked and I can appreciate you're keen to know why. 

Sometimes it can be that we need more information, the details you've given us aren't quite right or there's been an issue with the credit check. 

No worries, we'll get to the bottom of it though, I just need to pop you a personal message and we'll get the ball rolling. 

Emma_C - Forum Team
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