@asklowey wrote:
OK So our phone is moving to VOIP in May and I have a few questions ---
<snip>
Try this spec sheet (for a similar base model to a Hub 3) in answer to some of your questions.
https://www.commscope.com/globalassets/digizuite/62348-tg2492s3.pdf
REN is 3 for a single line via the hub. If you are using a phone with a bell you may need to get an an adapter with a 'ringing capacitor' to replace the one VM provides.
VM should make modifications to your phone wiring free of charge as part of the switchover process.
VM's current calling features are here
https://www.virginmedia.com/help/landline/managing-your-landline-calling-features
Phone guide is below
https://assets.virginmedia.com/resources/pdf/Your-VM%20Phone-Guide.pdf
when you are connected via the VM hub your phone 'colour' zone becomes 'purple' AFAIK.
It has been mentioned on here in the past that, when you are 'switched', you are still connected to the same exchange equipment as before just the method of connection has changed and you continue to use an ordinary telephone for calls so as a customer you do not directly get to access any VOIP features on the new connection.
