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Live chat

Amilou
Joining in

on ‎28-07-2022 07:33

Hello, 

Ive spent ages trying to find a live chat link as i need to speak to someone about an upgrade. Can anyone tell me where to find it or send me the link please

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎28-07-2022 20:02

Hi @Amilou 

Live Chat isn't always available during office hours as phone calls take priority.

If you don't want to be tied up on the phone you could text VM on 0753 305 1809 or use WhatsApp on 0730 532 7112.
Please be aware that replies aren't instant from either of these services but the agents will reply as quickly as they possibly can.

You can also try  logging into My Virgin Media and clicking on Upgrade package 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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fizz
Superfast
In response to newapollo

on ‎02-08-2022 20:34

Took 3 hours ro.gwt a reply on WhatsApp today with 20.minute responses on top...

My Broadband Ping - Home Virgin
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