Virgin Media Community

[Channa08]

Hello I keep logging into my account to live chat with someone about my account but it’s not even bringing a option up for me to live chat can anyone help and let me know if live chat is ever avalaible I have anxiety issues so don’t like ringing and talking on the phone 

[spgray]

not sure, but think the live web chat option was turned off when covid restrictions kicked in.
only thing to check is that you don't have any adblocker extensions running, as those often break live chat functions.