Virgin Media Community

[WelshGasman]

Just had an email from Virgin, with a link that actually works this time?

Email is about 3 months free use of Google One.

Yet when I click on the links I get

It seems that you have used up all your allocated codes.
Please contact your account manager for more information.

[mdbray66]

same for me.

seemed a genuine virgin email address it was sent from.

when you look in the small print it mentions 6 months!?

[steve_b]

Same message for me when I follow the link.

Add to that I received an email from them last week saying:

"We’ve been busy upgrading our Intelligent WiFi tech to give you our most reliable WiFi experience with your Hub 3.
The good news is this new-and-improved WiFi is now live in your home, at no extra cost."

I finally switched my hub to modem mode the other month and invested in a decent WiFi router for my house, having got so frustrated with the (lack of) quality of VM's WiFi. Their upgrade had better be at no extra cost - I didn't ask for it and spent money avoiding having to use their existing one. I don't suppose the "upgrade" has made the range any better anyway.

[mdbray66]

keep your own router, you won't regret it

[chrisbn]

Hi WelshGasman,

I just came to this forum to ask about the same thing!

I noticed there were not any contact details and no way of replying to the Google One offer

I'm very interested in the trial but looks like it's sadly broken. No idea where else to ask them unless we call?

[WelshGasman]

Never noticed the small print, so thanks for that.

Something else to ask them , if I can ever get through.

[WelshGasman]

I never got that email?, perhaps I do not have a Hub 3?