Of course, I would try to help myself however installs are out of our scope here on the forums. But here's the number and the options you need to choose to get through to the installs team - 0345 454 1111 option 1, 3 then 1.
If you need any further help or advice please come back and we'll try our best for you!
Thank You. I’m now waiting for a field engineer to call me - the installation should have been completed on 11th June that was pushed back to yesterday but no one turned up. This is very frustrating and we’re worried we are not going to have any broadband!
Megan, I’ve still not had a call. This is getting ridiculous- absolutely no communication from anyone - please can you ask someone to call me immediately [MOD EDIT: PERSONAL INFORMATION REMOVED] Thanks
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