Virgin Media Community

[ittihad]

Hi, 

Please accept my apology if my question is not in the right section.

I tried to download BBC IPlayer with Firestick 4K but it says not available ( I use UK Amazon account ). I searched to solve this issue, I found this in Amazon forum but I'm not sure is that correct or not. Please see below that is the answer form Amazon member:- 

'' If you have a Virgin or BT wifi router this can be the problem. They often try to block commercial channels due to the adverts! There are instructions on the internet how to sort this but basically it involves turning off the Smart Setup option on your router's settings. 

What do you think is that correct or no? Should I do this or no?

Thanks in advance.

[VM-Jon]

No not at all, we don’t block anything like that. That wouldn’t be your problem.

Jon

[Roger_Gooner]

Does your amazon.co.uk account have a UK address?

[ittihad]

Yes,