Menu
Reply
ridwana17
  • 2
  • 0
  • 0
Joining in
753 Views
Message 1 of 4
Flag for a moderator

Hub3 and Wifi

Hi. I just got virgin media and I am not able to make it WhatsApp call on my WiFi network. Can anyone advise if they had this issues recently? I have hub3. Thank you. 

Tags (2)
0 Kudos
Reply
japitts
  • 18.2K
  • 2.36K
  • 4.17K
Very Insightful Person
Very Insightful Person
745 Views
Message 2 of 4
Flag for a moderator

Re: Hub3 and Wifi

Can you use other online functions on the same device - browse the web? Send/receive emails, watch a video etc?

In other words - can this device not use any online bits, or is it specifically an issue with WhatsApp?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
ridwana17
  • 2
  • 0
  • 0
Joining in
667 Views
Message 3 of 4
Flag for a moderator

Re: Hub3 and Wifi

Yes I can. Only WhatsApp is not connecting

0 Kudos
Reply
jbrennand
  • 30.62K
  • 3.03K
  • 5.8K
Very Insightful Person
Very Insightful Person
640 Views
Message 4 of 4
Flag for a moderator

Re: Hub3 and Wifi

Often chat sites etc. are blocked when "Childsafe" is active. Log into your online account and click the My Apps tab and go to websafe/childsafe and turn them off save settings and quit and try again

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply