Virgin Media delivered my new Hub 4 self start pack with the wrong ac adapter. Does anyone know what the Hub 4 Power Supply adapter type is called? It looks to be a male pin similar to the Tivo power supply but a slightly bigger pin. I’ve tried local stores but the power supply is different from the old Hub 3. Unfortunately I’ve no internet now since New Years Eve since the new Hub has been activated. Any support is greatly appreciated.
Ah, you too eh.
I've had the same, trying to get a new PSU since December 30th.
Phone support on 03454541111, it's about the only way I got any traction. Bad news is, it could take another week for you to get the right one.
All I can find