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Bigmac49
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How to cancel the landline and keep my broadband

I have a landline as part of my package which I never use so I want to cancel it.

I have seen advert for new customers from Virgin saying that the landline is not necessary but when I tried to cancel it I got nowhere.

How can I make sure that I get rid of this if I renew and how can I achieve a decent price on renewal as there are plenty of good offers now and Virgin won't drop the my price.

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apcyberax
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Re: How to cancel the landline and keep my broadband

you won't get new customer prices. aim for anything lower then the current price.

You do not need a phone line but you get a discount for having it so you may not save as much as you expect.

You'll need to call in. if out of contract you can change the package for something that suits but thatwill start a new 18 month contract