Menu
Reply
baaldi
  • 2
  • 0
  • 0
Joining in
338 Views
Message 1 of 4
Flag for a moderator

Hive outdoor Camera

Hi All.

 

I have recently switch over to VM.  Everything worked as it should but my outdoor camera won’t connect.  I have spoken to hive and they say that VM has a bar on cameras and this needs to be lifted. Is this the case?

0 Kudos
Reply
spgray
  • 2.39K
  • 139
  • 338
Problem sorter
332 Views
Message 2 of 4
Flag for a moderator

Re: Hive outdoor Camera

that's nonsense, there is no such "bar on cameras".
it may be that the hive device is struggling to connect to the wifi network due to the virgin hub combining the 2.4Ghz and 5Ghz together (although i've yet to encouner a device myself with such an issue). you can split them out using the viring hub admin settings.


-----------------------------------------------------------

My Broadband Ping - spgray

0 Kudos
Reply
baaldi
  • 2
  • 0
  • 0
Joining in
189 Views
Message 3 of 4
Flag for a moderator

Re: Hive outdoor Camera

Thank you.  So far I am still awaiting a response from them.

0 Kudos
Reply
jpeg1
  • 4.2K
  • 235
  • 669
Community elder
177 Views
Message 4 of 4
Flag for a moderator

Re: Hive outdoor Camera

Are you sure the outdoor camera is not simply out of range?

0 Kudos
Reply