Hello what this mean? www.virginmedia.com’s DNS address could not be found. Hub 3

[T1988]

Hello 

Two question like to ask if on in one post.
 We keep get below error on a white web page below.

www virginmedia.com ’s DNS address could not be found. Diagnosing the problem.

DNS_PROBE_POSSIBLE

Do I have to turn DNS on is IT in Hub, did DNS turn it's self off?

And 2nd question to I did look on here see if there is a printout or post about best setting for Hub 3
all I find is post about Red light on Hub3! Hub 3 still a good in 2023 don't know how long we that it.

Many Thanks 

[Client62 · Accepted solution]

Using this link I can access the VM website :  https://www.virginmedia.com/  

We have use Hub 3 from winder of 2017, the hub menu settings we have modified for improved Wi-Fi stability are shown below...

[T1988]

Thanks I turned the Hub off for some time. 
used a phone see Status website show was ok in our postcode.

Thanks again

[Client62]

The Service Status link on the VM website is useful if an massive outage affects your service area i.e. thousands of internet and TVs are down.

A better option that can get you down to your street is 0800 561 0061 - it is an automated service.