5 static ip's so the hitron has to be used in modem mode.
the consistency of the speed im getting is terrible. I am only comparing it to another vm residential line, on vromm 350 it gets 350 all the time no matter what, also in comparison the general ping and jitter were miles better.
my business 500 line, i'm lucky to see 250 most days, odd time at night i will get 400+, i have noticed on speed tests when i do get to the 500 tests which is rare, as soon as that limit gets hit its like the whole connection is nerf'd and it drops to 150mb.
I cant work out if its some traffic management going on, or perhaps the hitron just cant do the required throughput so craps out?
I reported the problem a million times via text, most of the time i get a text saying problem has been resolved, once i had a guy come and change the coax connector. but nothing seems to make a difference.
or is this a case of,, this is the service and its working within paramaters. my expectations V a previous residential line are just not realistic? i just expcted to pay for a business service and pay more, that maybe that service would be better. exclduing the static ip's which has now benefited me for work purposes the general, speed, availability, relaibility of this line in comparison is dissapointing. I truly hope i just have a fault. but it seems less and less liekly.
@apcyberax that's already volumes amount of more information then vmbsupport have enlightenmed me with.
So I figure the GRE tunnel is how they provide the static address I did find it weird that the modem actually picks up a dynamic IP first before it's moves onto the static ones.
That would explain it. Problem is now I think the problem is more inherent with the technology used. I wonder how many more reset your modem conversation I need to have with support before it's resolved. If they even see it as in issue. I will try escalate my service call. Thankyou