Does anyone know how to cancel gadget support? Signed up to it to get my internet fixed it didn't work and got a new router eventually but now I've been charged for the support? Virgin says if it wasn't fixed in 7 days I wouldn't be charged?
The info below is from https://www.virginmedia.com/help/security/gadget-rescue
A Minimum Contract Term applies for a Gadget Rescue subscription but if during that time, you decide it’s not for you, you can cancel subject to paying a one off early cancellation fee, which will not exceed the balance of the monthly charges that you would’ve paid for the rest of the Minimum Term.
If you’ve had a Gadget Rescue subscription for more than the Minimum Term, then you can cancel without paying an early cancellation fee.
If you want to cancel your subscription, call us on 0800 014 7398.