Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

GHz change…

scotthawksley_
Just joined

on ‎06-11-2021 16:17

I’ve tried to put the password provided on the bottom of my wifi router into the hub3.0 setting web page but for some reason it keeps telling me it’s incorrect? Any idea why

0 Kudos
2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎06-11-2021 16:19

Hi @scotthawksley_ 

make sure you are using the Settings password and not the wifi password.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Tudor
Very Insightful Person
Very Insightful Person
In response to newapollo

on ‎07-11-2021 22:46

If the password on the label does not work, you can do a pin hole reset of the hub to restore the default passwords. Be aware, this will change any settings you have made previously to the hub back to their defaults.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
Top