Virgin Media Community

[Lotty10]

HI,

My neighbour, in the other half of two semi detached houses, has Virgin Media.  During installation a number of years ago the entry point from the road through the front garden wall was incorrectly sited on my side of the mid property division and enters into my garden. The cable run on my property is short but nevertheless is on my property without my authority or permission.   I wish to undertake garden works and wish to have this entry point moved so there is no cable run in my garden.  How do I achieve this Virgin Media?  Relations with my neighbour are such that I do not wish to engage with him directly.

Thanks

[nodrogd]

I fear that you should have objected at the time of installation that this situation was not acceptable, so that the necessary action could be taken. If a certain amount of time has passed since the cable was installed then wayleave permission is assumed as granted by you & it becomes more difficult legally to move it.

[Lotty10]

Thanks for your reply.  I was not aware at the time of the installation that the entry point was on my property.  The difference is marginal but now I am aware as it affects future plans.