• 17
  • 0
  • 1
On our wavelength
Message 1 of 2
Flag for a moderator

External wall box cover missing



the cover for my external wall box has gone missing. It was always loose but I think heavy wind has blown it away or someone had pinched it. Does anyone know how I can get a replacement cover. Will Virgin send one to me? 

Tags (2)
0 Kudos
  • 7.98K
  • 1.17K
  • 2.18K
Very Insightful Person
Very Insightful Person
Message 2 of 2
Flag for a moderator

Re: External wall box cover missing

Hi Tom1010,

You could try the text messaging service. Just send  a text with a description of Faults  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days

You can also call  150 from a Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues, or late afternoon around tea time.


The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Problem Solved? Click to mark as a Helpful Answer or use Kudos to say thanks for a useful post