Menu
Reply
tracye
  • 3
  • 0
  • 0
Joining in
502 Views
Message 1 of 6
Flag for a moderator

Edge hompage browser changed to router IP after virgin maintenance work

Hi,

Wondering if you can advise my Edge browser has defaulted to my routers IP address after a virgin maintenance update, this is a works laptop and it is set by GPO but the startup address is correct by somehow redirects to my routers IP, Any ideas how to change ? 

0 Kudos
Reply
spgray
  • 2.39K
  • 139
  • 339
Problem sorter
497 Views
Message 2 of 6
Flag for a moderator

Re: Edge hompage browser changed to router IP after virgin maintenance work

if your setting are set via group policy then you'll probably need to refer this to your IT dept, as it's unlikely you'll be able to change any browser settings.

do you have internet access apart from this problem?

-----------------------------------------------------------

My Broadband Ping - spgray

0 Kudos
Reply
tracye
  • 3
  • 0
  • 0
Joining in
484 Views
Message 3 of 6
Flag for a moderator

Re: Edge hompage browser changed to router IP after virgin maintenance work

 Hi 

Sorry I disagree, The browser settings for start page are correct and is my companys intranet listed but above this it says HUB 3.0 which it shouldn't as I say it opens up and looks to go to company's intranet but then redirects and comes back with IP, This only happened after a virgin maintenance work was done.

 

tracye_0-1610643069679.png

 

tracye_1-1610643123712.png

 

 

0 Kudos
Reply
spgray
  • 2.39K
  • 139
  • 339
Problem sorter
469 Views
Message 4 of 6
Flag for a moderator

Re: Edge hompage browser changed to router IP after virgin maintenance work

As I said though, if everything is set via group policy then it's unlikely you'll be able to adjust any settings as they'll be locked down.

Your screenshot also looks like you're using TeamViewer?

You also didn't answer the question about if your internet was fine otherwise?


-----------------------------------------------------------

My Broadband Ping - spgray

0 Kudos
Reply
tracye
  • 3
  • 0
  • 0
Joining in
460 Views
Message 5 of 6
Flag for a moderator

Re: Edge hompage browser changed to router IP after virgin maintenance work

Internet fine. The remote session was support its not been changed they're end. As you say can only be changed by gpo though somehow the hub 3.0 managed to change it ?

0 Kudos
Reply
spgray
  • 2.39K
  • 139
  • 339
Problem sorter
419 Views
Message 6 of 6
Flag for a moderator

Re: Edge hompage browser changed to router IP after virgin maintenance work

the hub can't change any settings on your laptop/pc

-----------------------------------------------------------

My Broadband Ping - spgray

0 Kudos
Reply