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Does V6 box have line out audio?

G4DDS
Well-informed

I bought a USB HDMI capture dongle for my laptop and whilst the video capture is fine, the audio is loud, distorts, clips and drops out completely after a while.

I guess its because the audio is an amplified and not a line level output. I looked on the rear and I spotted a 3.5mm audio jack but that appears to be amplified as well. Just wondered if there was some setting I have missed that alters the audio level from the V6 itself?

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Services: Ultimate Volt 1Gb
Equipment: 3 x V6, Hub 5
1 ACCEPTED SOLUTION

Accepted Solutions

nodrogd
Very Insightful Person
Very Insightful Person

The audio output from the V6 is at a fixed level. I feed this to an amplifier so that I can put sound from concerts/films through my Hi-Fi stack. I feed the monitor out from the stack to an analogue USB capture device into my Windows PC using Audacity software & it works fine. Initially when I set this up the audio kept cutting out even with the levels correct. I traced this to the default microphone audio processing in Windows, & once I turned this off it worked perfectly.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

As far as I know the V6 doesn't have any audio volume controls.  If it does I've never found the settings.

 

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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nodrogd
Very Insightful Person
Very Insightful Person

The audio output from the V6 is at a fixed level. I feed this to an amplifier so that I can put sound from concerts/films through my Hi-Fi stack. I feed the monitor out from the stack to an analogue USB capture device into my Windows PC using Audacity software & it works fine. Initially when I set this up the audio kept cutting out even with the levels correct. I traced this to the default microphone audio processing in Windows, & once I turned this off it worked perfectly.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

I have just done a little test with a 3.5mm stereo jack to 2 phono plugs connected from the 3.5mm jack audio socket on the back of the V6 to the DAB input on my amplifier (as it was spare) and it sounds absolutely fine and a comparable level with the other inputs on my amplifier from the other (line level) sources so it would appear the V6 audio output is a line level output.

So, I guess there is a configuration issue on my Windows PC somewhere with audio capture - I shall have another play with the capture dongle later on in the week and I'll have a good look at the audio settings.

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Services: Ultimate Volt 1Gb
Equipment: 3 x V6, Hub 5

There is also S/PDIF for digital audio, use TOSLINK for connection.

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Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection