An animal has been digging where my Virgin cable reaches my house. It has dislodged the cover to the external junction box on the wall. I have replaced this but it is not very secure and I am concerned about the wires. At the moment my phone and broadband are working but I think the wires need securing in the box and the cover of the box needs securing in place.
Just to clarify - is it the brown omnibox on the outside wall of your property that you're referring to?
If so, we can get that replaced for you, no problem. I'll send a PM shortly to confirm a few details & hope to hear back from you soon.