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Zayn2021
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Com104223

Can virgin update me on the ongoing complaint that concerns damage to the property repair and costs ? Please see the reference number provided on the subject matter... 

 

thanks! 

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spgray
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Re: Com104223

when did you log the complaint?
they have 28 days to respond.

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Zayn2021
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Re: Com104223

It has been over 3 months. I’m in touch with Virgin and they keep making false promising, which is very irritating. I’ve also consulted with a lawyer. They are expensive but able to progress things for me. So I shall see! 

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spgray
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Re: Com104223

in which case, as you are consulting a lawyer, you should refrain from making any further comment in the forums, as it may prejudice your case.

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