I bought my Mum a generic Android Phablet and SIM with data. Although she can make calls and texts and the Virgin name comes up on the home screen, I cannot get her online.
Any ideas very welcome
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This may help: New-Purple-Virgin-Mobile-SIM-and-need-the-APN-settings-for-data
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Thank you so much. I have been trying for weeks to solve this problem and am so grateful
Good news. Thanks due to @teabag who wrote that ' sticky' post in the Virgin Mobile section.