Menu
Reply
Highlighted
  • 6
  • 0
  • 1
Tuning in
822 Views
Message 1 of 4
Flag for a moderator

Cannot Get Online With SIM

I bought my Mum a generic Android Phablet and SIM with data. Although she can make calls and texts and the Virgin name comes up on the home screen, I cannot get her online.

Any ideas very welcome

0 Kudos
Reply
Highlighted
  • 14.46K
  • 1.98K
  • 6.33K
Very Insightful Person
Very Insightful Person
807 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Cannot Get Online With SIM

This may help: New-Purple-Virgin-Mobile-SIM-and-need-the-APN-settings-for-data 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 6
  • 0
  • 1
Tuning in
797 Views
Message 3 of 4
Flag for a moderator

Re: Cannot Get Online With SIM

Thank you so much. I have been trying for weeks to solve this problem and am so grateful

 

 

Highlighted
  • 14.46K
  • 1.98K
  • 6.33K
Very Insightful Person
Very Insightful Person
795 Views
Message 4 of 4
Flag for a moderator

Re: Cannot Get Online With SIM

Good news.  Thanks due to @teabag who wrote that ' sticky' post in the Virgin Mobile section.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply