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Mwalk1122
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Cables

My broadband and tv cables have both been damaged can I get a replacement?

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Lisa_CC
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Re: Cables

Welcome to our Community Forum Mwalk1122 and thanks for posting.

 

Can you give us more information about what cables have been damaged and how it was damaged? Are they the external ones for example?

 

Thanks,

 

Lisa

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Archierosie
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Re: Cables

My external cable has just been accidentally cut , how do I report this as a fault as can’t seem to communicate to Virgin any other way than this currently 

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Lisa_CC
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Re: Cables

Hi Archierosie, 

 

I'll send a Private Message so I can get some information from you and see whether we can arrange an engineer to fix it. Please reply back to it.

 

Thanks,

 

Lisa

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