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On our wavelength
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Cable Junction Box problem

The junction box on the outside wall of my house has fallen apart, i.e. the cover has come off exposing the wiring and some of the wires are not connected and are just hanging loose.

Although the TV, phone & broadband are working O.K. it requires a virgin engineer to come round and fix it all, so the weather cannot damage the wiring.

This doesn't appear to be covered in the list of  usual problems so can someone please help me to arrange an engineer visit?

Thank you.

Trev.

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Re: Cable Junction Box problem

Read what we said here, in the thread immediately below yours:

https://community.virginmedia.com/t5/Tech-Chatter/Omni-Box-Relacement/td-p/4221718


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