07-09-2022 20:59 - edited 07-09-2022 20:59
Anyone having intermittent pixelation and picture break-ups on BT Sport 3 channel (529). The football tonight is almost unwatchable. All other channels are fine.
I think I’ve experienced similar issues with this channel previously- any answers?
thanks,Geoff
on 10-09-2022 10:07
Pixelisation issues are usually related to poor signal levels on part of VMs RF spectrum within your own property.
This can affect a handful of channels, or if it deteriorates, more & more as time goes on.
Other channels carried on this mux are NBC News Now & BBC One Wales HD. If these are also affected it is unlikely a box fault. In any situation a tech visit would be required to test all the connections & cabling to find what is causing the signal issue.
You will need to report this to VM, as individual connections to the network are not monitored for faults.
If you post back with the TV boxes you have (V360, V6 or TiVO) I will move this thread to the relevant TV board, as the Chatter boards are not monitored by VM staff for fault assistance.
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