How do I get my cable fixed? Builders have cut through it. How much will I be charged for this?
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There should be no charge as it is an accident.
I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.
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Hi simac75, thanks for getting in touch.
Really sorry to hear about what happened with your cable. I'll get in touch via PM so we can arrange to have this fixed - just look out for the purple envelope please.
Thanks for getting back to me simac75 - please let us know how this goes or if there's anything else we can help with from here.