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ajdhar
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Brown omnibox Broken.

Hi Team,

I've noticed the Brown brown omnibox on the outside wall of my property is broken and I am conscious this can lead to upcoming issues on water creeping in or further damage to the connector/wires. IS that something you can sort out for me, please

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spgray
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Re: Brown omnibox Broken.

call CS and report the issue

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My Broadband Ping - spgray

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ajdhar
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Re: Brown omnibox Broken.

Called the Virgin , got to hear they will charge Engineer visit to check and replace for £99!!

any other option to escalate that, this should be their responsibility to change and maintain.

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Tudor
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Re: Brown omnibox Broken.

They will not charge you, it’s a fault. Bad customer service yet again.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2