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cabbageheid
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Brown Junction Box Damaged

Hi There. Since I moved into my property (approx. 4 years ago) the brown box outside where the black cables enter the house has been damaged (it has old Telewest branding on it so assume quite old). 

It is now at the stage the flap  has numerous cracks and the door is barely hanging on and I am concerned the cables inside are now exposed to the elements.

How do I arrange for this to be fixed/replaced? Thanks!

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Tudor
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Re: Brown Junction Box Damaged

Call customer services on 0345 454 1111 and report the problem. 


Tudor
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cabbageheid
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Re: Brown Junction Box Damaged

Tried calling customer services, but there is no obvious route to go down to get to the correct person.

What option should I select when trying to report a fault?

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