The external virgin media brown box outside my property is broken with loose cables everywhere. It is also connected to the my neighbours brown box. I would like my box fixed and the connection to my neighbour removed/resolved.
When we moved into our property 5 years ago our brown box on the outside wall was broken. Unfortunately is has just deteriorated and now the cover keeps coming off when the wind gets up. How do we go about having it replaced as the wires inside are getting exposed.